About Usability
1. Why usability is critical to success on the web
2. Understand the medium: The web is not like print media
3. Key mistakes in web design
4. User-centered design process
5. Principles of usable design apply
Web Design
6. Implications of study of information search and retrieval
7. Site structure / information architecture
8. Page layout and design
9. Writing for the web
10. Navigation
11. Mystery meat navigation
12. Searching for information
13. Graphics and animation
14. Performance issues
15. Accessibility for people with disabilities
16. Four rules for great experience using the web
Usability Evaluation
17. Usability evaluation philosophy for the web
18. Practical usability heuristics
19. Usability evaluation methods
20. Heuristic usability evaluation technique
21. Usability evaluation sample questionnaire
Wrapup
22. Future topics
23. References and related links