References and related links

RESOURCE COLLECTIONS

BOOKS

Fleming, J. and Koman, R. (Eds.). Web Navigation: Designing the User Experience. July 1998.
Horton, W., Taylor, L., Ignacio, A., Hoft, N. L. Web Page Design Cookbook. New York: John Wiley, 1996.
Jordan, P. W. An Introduction to Usability. Bristol, PA: Taylor & Francis, 1998.
Krug, S. and Black, R. Don't Make Me Think: Common Sense Approach to Web Usability. Indianapolis, IN: Que, 2000.
Nielsen, J. Designing Web Usability. Indianapolis, IN: New Riders Publishing, 2000.
Nielsen, J. and Tahir, M. Homepage Usability. Indianapolis, IN: New Riders Publishing, November 2001.
Nielsen, J. and Mack, R. L. (Eds.). Usability Inspection Methods. New York, NY: John Wiley, 1994.
Rosenfeld, L. and Morville, P. Information Architecture for the World Wide Web. New York: O'Reilly & Associates, 1998.
Rubin, J. Handbook of Usability Testing. New York, NY: John Wiley, 1994.
Spool, J. M., Scanlon, T., Schroeder, W., Snyder, C., DeAngelo, T. Web Site Usability: A Designer's Guide. San Francisco, CA: Morgan Kaufmann, 1999.

ARTICLES

Berkun, S. Issue #9: Fitts's UI law applied to the web. UIWeb.com, July/August 2000.
Molich, R. and Nielsen, J. Improving a human-computer dialogue. Communications of the ACM, 33, 3, pp 338-348, 1990.
Nielsen, J. Did Poor Usability Kill E-Commerce? Jakob Nielsen's Alertbox, August 19, 2001.
Tognazzini, B. Silo Design for Web Transactions. Ask Tog, July 27, 1998.
Nielsen, J. How Users Read on the Web. Jakob Nielsen's Alertbox, October 1, 1997.
Shedroff, N. Elements of experience design. New Riders, 2001.
CIO Magazine, A discussion with Jakob Nielsen and Vincent Flanders, December 2001.
Laux, L. Designing accessible web pages and web applications, HFES Internet Technical Group, Internetworking, March 1999.
Kirsanov, D. Designing site navigation, Dimitry's Design Lab, May 1997.

DESIGN GUIDES