St. John Fisher College
Human Factors Engineering  GMST 562

Web Usability/
Usability Evaluation

Christopher Koch
User Interface Architect
Eastman Kodak Company

Contents

1. Why usability is critical to success on the web
2. Understand the medium: The web is not like print media
3. Key mistakes in web design
4. Principles of usable design apply
5. Implications of study of information search and retrieval
6. Site structure / information architecture
7. Page layout and design
8. Writing for the web
9. Navigation
10. Searching for information
11. Graphics and animation
12. Performance issues
13. Accessibility for people with disabilities
14. Four rules for great experience using the web
15. Usability evaluation philosophy for the web
16. Practical usability heuristics
17. Usability evaluation methods
18. Heuristic usability evaluation technique
19. Usability evaluation sample questionnaire
20. Future topics
21. References and related links

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