References and related links

• Hotlist of usability references - accompanying Nielsen's books
• Usable web database - guide to web usability resources
• About.com web design - supplies tools and resources
• WebmasterBase site development - guidelines and resources for development
• Web pages that suck - learn good design by looking at bad design!
• AlertBox - current issues in web usability
• Reading on the web - from AlertBox
• All Things Web — collection of resources for Webspinners and authors
• Web Site Garage - tuning for web site design
• Bobby - checking for accessibility to people with disabilities
• User Interface Engineering - web design and usability research

• Horton, W., Taylor, L., Ignacio, A., Hoft, N. L. Web Page Design Cookbook. New York: John Wiley, 1996.
• Jordan, P. W. An Introduction to Usability. Bristol, PA: Taylor & Francis, 1998.
• Molich, R. and Nielsen, J. Improving a human-computer dialogue. Communications of the ACM, 33, 3, pp 338-348, 1990.
• Nielsen, J. Usability Engineering. Boston, MA: Academic Press, 1993.
• Nielsen, J. Designing Web Usability. Indianapolis, IN: New Riders Publishing, 2000.
• Nielsen, J. and Mack, R. L. (Eds.). Usability Inspection Methods. New York, NY: John Wiley, 1994.
• Spool, J. M., Scanlon, T., Schroeder, W., Snyder, C., DeAngelo, T. Web Site Usability: A Designer's Guide. San Francisco, CA: Morgan Kaufmann, 1999.
• Preece, J. (Ed.). A Guide to Usability: Human Factors in Computing. Wokingham, England: Addison-Wesley, 1993.
• Rubin, J. Handbook of Usability Testing. New York, NY: John Wiley, 1994.

• Christopher Koch, email: christopher.koch@kodak.com or chris@uxinvention.com, phone: 716-588-7585 (work).

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